4. Registration and Verification of the Client
4.1. The registration procedure is mandatory for the
4.2. To register on the Website, the Client must perform
the following actions:
enter their email address and create a password;
- select the currency of the Account;
accept the terms and conditions of this
4.3. By accepting the terms of this Agreement, the Client
guarantees the following:
- that they are a legally capable adult;
that they have read the terms of this Agreement and
agree to them.
4.4. In order to ensure the legality and security of the
provision of services, the Company conducts a
procedure for verifying the identity of the Client and the information indicated by them (verification).
To this end, the Company has the right to request from the Client a copy of their passport open to
the page(s) with their photo and personal data or a copy of the front and back side of their ID card.
In some cases, the Company has the right to request the Client’s current utility bills, bank statements
showing the opening of their account, scanned copies of their bank cards, or other documents if the
documents provided to them earlier do not allow the Client to be fully identified and/or confirm the
information specified by them. The Client’s personal data is processed by the Company in
4.5. Verification is carried out within 10 (Ten) business
days from the moment the Client provides the
full set of documents requested by the Company. In some cases, the Company has the right to
extend this period to 30 (Thirty) business days.
4.6. If the Client unjustifiably refuses to provide the
documents and/or information requested for
verification, the Company has the right to suspend the servicing of their Account and Real Account
with subsequent blocking.
4.7. To confirm the identity of the Client and verify the
documents provided by them, the Company
has the right to request a video conference with the Client. In this case, the Client needs to add the
Company ( official USANA) to their Skype account and have ready their passport and the bank
cards they used when depositing into their Account before the video conference begins. The Client
shall be notified about the time of the video conference at least 24 (twenty four) hours prior.
4.8. By registering on the Website, the Client consents to
receiving emails from the Company,
including advertising messages, as well as phone calls and SMS texts. If the Client does not want to
receive information from the Company, they may at any time cancel their subscription by clicking on
the "Unsubscribe" link in any email from the Company, by deactivating the corresponding option in
their Personal Account, or by contacting the Company's Support Service. The Company undertakes
to immediately respond to the Client’s request to cancel their subscription to all types of emails
(except for transactional notifications), as well as not to receive calls or SMS texts.
4.9. The Client has the right to register only 1 (One)
Account on the Website. If the Company
discovers several Accounts belonging to the same Client or group of persons, if such persons have
the opportunity to log in from the same IP address and/or access the Website from the same device,
or credited using the same credit card and/or electronic wallet, or with authorization from the same
IP address or upon the detection of other signs of the possession of multiple Accounts, the Deals
and their financial outcomes on all such Accounts may be rescinded, and the Accounts may be
blocked. In this case, the funds held in those Accounts cannot be considered a financial liability of
the Company to the Client.
4.10. If there has been no Smart Contract Activity on the
Client's Account for 30 (Thirty) consecutive
days, the Client is charged a monthly subscription fee for servicing their Account in the balance of
100 or in an amount equivalent to 100 (depending on the balance of the Account), but no more than
the amount of the Account Balance or the funds debited from the Client's Account in the manner
specified in clause 4.12 of this Agreement. The subscription fee is canceled in the event that Smart
Contract activity is resumed on the Client's Account.
4.11. If there has been no Smart Contract Activity on the
Client's Account for 3 (Three) consecutive
months, the Company has the right to deem the Client’s Account inactive and move it to the archive
while maintaining the funds in the Account minus the subscription fee provided for in clause 4.10 of
this Agreement and notifying the Client by email sent to their contact email address.
4.12. If there has been no Smart Contract Activity on the
Client's Account for 6 (Six) consecutive
months, the Company has the right to debit the funds from the Client's Account in full.
4.13. In order to restore an archived Account and/or return
funds to the Account, the Client must
contact the Company's Client Support Service using the contact details provided in section 12 of this